For nearly 30 years, a nonprofit insurance alliance of 501(c)(3) tax-exempt nonprofits has been serving other 501(c)(3) nonprofit organizations by providing stable, reasonably priced property and casualty insurance and risk management resources tailored to fit the needs of the sector.
The alliance has 100 employees, with close to half working from the main office and half working remotely from locations across the US.
Unfortunately for the alliance, their VoIP services had become increasingly unreliable, and when VoIP calls were especially poor, employees had difficulty providing the inspired service that the organization prides itself on.
See how IQS provided the reliability and call quality that VoIP systems and commodity internet links cannot.